Electronic Channels and Bank Performance: Empirical Evidence from Nigeria

International Journal of Economics and Management Studies

© 2019 by SSRG - IJEMS Journal

Volume 6 Issue 5

Year of Publication : 2019

Authors : Kenneth Ogbeide ENORUWA , Daniel Moyotole EZUEM , Christopher Onyemaechi NWANI

10.14445/23939125/IJEMS-V6I5P107

How to Cite?

Kenneth Ogbeide ENORUWA , Daniel Moyotole EZUEM , Christopher Onyemaechi NWANI, "Electronic Channels and Bank Performance: Empirical Evidence from Nigeria," SSRG International Journal of Economics and Management Studies, vol. 6,  no. 5, pp. 37-46, 2019. Crossref, https://doi.org/10.14445/23939125/IJEMS-V6I5P107

Abstract:

The study examined the relationship between electronic banking and bank performance in Nigeria adopting data sourced from the Central Bank of Nigeria (CBN) bulletin for the period 2009 to 2017. Regression Analysis was used to test the strength and nature of relationship between the dependent and independent variable. The performance of the Nigerian banking sector was proxied by Total Bank Deposit while transaction values of Automated Teller Machine (ATM Debit Cards), Mobile Banking, Point of Sales (POS) and Web Pay was used as proxy for electronic banking. This study became necessary considering the increasing popularity of e-channel products in Nigerian banks and world over. The correlation results show that electronic channel products (ATM, POS, Web pay, Mobile Pay) are positively and significantly related to bank performance. The regression result also showed that all the predictors are highly correlated to each other

Keywords:

Electronic Banking, E-Channels, Bank Performance, Total Bank Deposit

References:

[1] Abaenewe, Z.C, Ogbulu, O.M, & Ndugbu, M.O. (2013). Electronic Banking And Bank Performance In Nigeria. West African Journal of Industrial & Academic Research. 6(1). 171-187.
[2] Adeniran, L.M & Junaidu A.S (2017). An empirical study of automated teller machine (atm) and user satisfaction in nigeria: a study of united bank for africa in sokoto metropolis. International Journal of Management Technology. 2(3). 001-011.
[3] Ahaiwe J. (2011). The effect of automated teller machines on banks’ services in Nigeria. International Journal of Development and Management Review. 6.96-107.
[4] Akhalumeh, P.B., & Ohiokha, F. (2011): Nigeria‘s Cashless Economy; The Imperatives. International Journal of Management & Business Studies. 2. 12 – 17
[5] Apochi, A. (2017). http://nsacc.org.ng/payment-systems-and-financial-innovation-in-nigeria/
[6] Babatunde, M.O & Salawudeen, M.O. (2017). Analysis of the impact of electronic banking on customers’ satisfaction in Nigeria. Greener Journal of Business and Management Studies. 7(3). 030-042.
[7] Chemtai, F. (2016). The effects of electronic plastic cards on the firm’s competitive advantage: A case of selected commercial banks in Eldoret town, Kenya. International Journal of Science & Education Studies. 2(2),
[8] Ene, E.E., & Itah, A.J. (2014). Impact of cashless banking on bank’s profitability: Evidence from Nigeria. Asian Journal of Finance and Account. 6. 362–376.
[9] Eshun, Adu and Akenten (2016). Adoption of Electronic Banking: Evidence from Ghana. European Journal of Business and Management. 8(8).94-106
[10] Ezeamama, M.C., Ndubuisi, N.J., Marire, M.I., & Mgbobile, C.C. (2014). The Impact of Central Bank of Nigeria Cashless Policy in Nigeria Economy. IOSR Journal of Business and Management. 16(12). 84-95.
[11] Kharwish, H. A., (2011) Determinants of commercial banks performance. Evidence from Jordan. International Research Journal of finance and economics. 5(5), 19-45.
[12] Mohammad, O.A., & Saad, A.A. (2011). The Impact of E- Banking on the Performance of Jordanian Banks. Journal of Internet banking and Commerce, 16(2), 1-10.
[13] Muyiwa, O; Tunmibi S; & Afagha, J. (2013). Impact of Cashless Economy in Nigeria. Greener Journal of Internet, Information and Communication Systems. 1. 040-043.
[14] Nimoh, I.A. (2016). Assessment of Electronic Banking and Bank Performance. A study of Barclays Bank Ghana Limited.
[15] Njeru, I., & Omagwa, J. (2018). Mobile Banking and Profitability of Tier 1 Commercial Banks in Kenya. International Journal of Scientific and Educational Research. 2(4). 14-22.
[16] Odusina, A. O. (2014). Automated Teller Machine usage and Customers’ Satisfaction in Nigeria. Global Journal of Management and Business Research:C Finance. 14(4), 68-74.
[17] Offei, M.O., Nuamah-Gyambrah K. (2016). The contribution of electronic banking to customer
satisfaction: A case of GCB bank limited– Koforidua. International Journal of Management, Information Technology. 8(1), 1-11.
[18] Okon A.N. & Amaegberi, M.A (2018). Mobile Banking Transactions and Bank Profitability in Nigeria. International Journal of Economics, Commerce and Management. 6(6). 692-716.
[19] Oloyede, I., Azeez, S., & Aluko, A. (2015). Assessed the benefit of e-commerce and e-banking to the Nigerian economy. International Journal of management science. 2(1), 1-5.
[20] Oyewole, O.S., Abba, M., Gambo, J. & Arikpo, I.A (2013). E-banking and bank performance: Evidence from Nigeria. International journal of Scientific Engineering and Technology. 2(8), 766-77.
[21] Saidi, A.M. (2018). E-Payment Technology Effect on Bank Performance in Emerging Economies–Evidence from Nigeria. Journal of Open Innovation: Technology, Market, and Complexity.4(43). 001-014.
[22] Salehi, M & Alipour, M. (2010). E-Banking in emerging economy: Empirical evidence of Iran. International Journal of Economics and Finance. 2(1), 201-209.
[23] Shehu, U.H., Aliyu, M., & Musa, A.F. (2013). Electronic Banking Products and Performance of Nigerian Listed Deposit Money Banks. American Journal of Computer Technology and Application. 1(10). 138 – 148.
[24] Sujud, H & Hashem, B. (2017). Effect of Bank Innovations on Profitability and Return on Assets (ROA) of Commercial Banks in Lebanon. International Journal of Economics and Finance. 9(4). 35-50.
[25] Taiwo, J.N & Agwu, M. E. The role of e-banking on operational efficiency of banks in Nigeria Basic Research Journals. 6(1). 01-10.
[26] Ugwueze, A.C., & Nwezeaku, N.C (2016). E-Banking and Commercial Bank Performance in Nigeria: A Cointegration and Causality Approach. International Journal of e-Education, e-Business, e-Management and e-Learning. 6(3). 175-185.