Impact of Financial Innovations on Job Stress Among Employees of Select Private and Public Sector Banks, Andhra Pradesh, India

International Journal of Economics and Management Studies

© 2020 by SSRG - IJEMS Journal

Volume 7 Issue 7

Year of Publication : 2020

Authors : Maruthi Varaprasad Alaparthi

10.14445/23939125/IJEMS-V7I7P112

How to Cite?

Maruthi Varaprasad Alaparthi, "Impact of Financial Innovations on Job Stress Among Employees of Select Private and Public Sector Banks, Andhra Pradesh, India," SSRG International Journal of Economics and Management Studies, vol. 7,  no. 7, pp. 88-93, 2020. Crossref, https://doi.org/10.14445/23939125/IJEMS-V7I7P112

Abstract:

Financial Innovations brought revolutionary changes in many aspects of the banking sector in the form of digital transactions and new delivery channels such as Internet Banking, Phone Banking, Automated Teller Machines, Electronic Fund Transfer, Electronic Clearing Services, and Electronic Data Interchange, etc. Augmented competition, rising customer demands, rendering prompt customer services, time-bounded targets, heavy workloads, and conflicting roles are focal factors causing job stress among bank employees.The study attempted to examine the impact offinancial innovations on job stress along with variationsamong bank employees ofselect private and public sectors in India. The study employed simple linear regression, one-way ANOVA, and independent sample t-tests. The study found that operational innovations, Service Innovations, Fintech innovations,Product Innovations are showing a positive and significant relation causing Job stress among private and public sector bank employees. Further, the study concludes that, in the existing scenario, Financial Innovations cause more or less similar job stress on employees across public and private sector banks.

Keywords:

Financial Innovations, Job stress, Bank employees

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