Integrated Quality and Safety in Maintenance as Perspective TQM

International Journal of Industrial Engineering

© 2017 by SSRG - IJIE Journal

Volume 4 Issue 1

Year of Publication : 2017

Authors : Mohamed Reda Ramadan Gomaa

10.14445/23499362/IJIE-V4I1P102

How to Cite?

Mohamed Reda Ramadan Gomaa, "Integrated Quality and Safety in Maintenance as Perspective TQM," SSRG International Journal of Industrial Engineering, vol. 4,  no. 1, pp. 7-13, 2017. Crossref, https://doi.org/10.14445/23499362/IJIE-V4I1P102

Abstract:

Recent literatures show that costs account in industry for more than 30% of every dollar spent and safety and maintenance account for than 50% of the indirect cost. Moreover, both safety and maintenance issues are inseparable. On other hand, the basic principles at work in quality improvement processes are also at work in the behavior-based safety management process. Implementations of an effective program as perspective total quality management (TQM) can potentially reduce at least one-third of these costs and save billions of dollars annually for industries world-wide. So, both safety and maintenance play lending roles in quality performance and improvement program. Owing to the importance of safety and quality-related weak points intentioned maintenance program, the paper studies sample of maintenance performance which had been implemented in Alexandria Company for petroleum maintenance (petromaint). Furthermore, the paper adopts a maintenance service system as perspective total quality service (TQS). Moreover, the paper puts forth a scheme for the maintenance process such as fishbone (cause, and effect), flowchart to assess, plan, implement, follow up, and evaluate the value added for the maintenance programs as perspective total quality management (TQM). Main findings end up with a major responsibility health, safety, and environment (HSE) considerations, quality levels, and also inventory control behind most maintenance performance problems inside the companies and its outside, especially, another petroleum companies as external customers. In addition, the mechanism of maintenance service for other companies must apply the scientific approaches as perspective TQM to realize continuous improvement. Thus, the integrating of quality and safety management in maintenance services is considered the backbone to improve the managerial performance and in turn the all items of productivity.

Keywords:

Fishbone (cause and effect), flow chart, health, safety, and environment (HSE), maintenance, total quality management (TQM), total quality service (TQS), customer, continuous improvement,.

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