Internet of Things (IoT) in the Hospitality Industry: How Does IoT Benefit Hotels?

International Journal of Electrical and Electronics Engineering

© 2024 by SSRG - IJEEE Journal

Volume 11 Issue 10

Year of Publication : 2024

Authors : Vinh Vo Phu

10.14445/23488379/IJEEE-V11I10P101

How to Cite?

Vinh Vo Phu, "Internet of Things (IoT) in the Hospitality Industry: How Does IoT Benefit Hotels?," SSRG International Journal of Electrical and Electronics Engineering, vol. 11,  no. 10, pp. 1-9, 2024. Crossref, https://doi.org/10.14445/23488379/IJEEE-V11I10P101

Abstract:

The Internet of Things (IoT) is transforming hotel operations and client satisfaction. This study examines how Internet of Things technology could improve hotel operational efficiency, personalization, and resource management. This report highlights several important IoT applications that can improve hotel operations. Predictive maintenance, smart room controls, and energy management are examples. A comprehensive literature research and qualitative analysis were conducted for the study. Furthermore, the paper delves into challenges, such as doubts around data security and the integration of IoT technology into current systems. Interviews with hotel managers and experts in the field of the Internet of Things (IoT) can shed light on the pros and cons of this technology in relation to its potential to enhance guests’ experiences. By thoroughly examining the possible impact of the Internet of Things (IoT) on the hospitality sector, this study adds to the existing literature. In addition, it fills in information gaps related to data privacy and job transitions. Hotel management interested in integrating IoT technology can put the findings into reality. The study also indicates future study directions in the ever-changing landscape of IoT in hospitality.

Keywords:

Hospitality, Internet of Things, Operational efficiency, Personalization, Resource management.

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