Electronic Financial Service System (EFSS)Of Banks In India-An Evaluation Of Performance

International Journal of Economics and Management Studies

© 2018 by SSRG - IJEMS Journal

Volume 5 Issue 3

Year of Publication : 2018

Authors : Pradeesh.N.M, Dr.M.C.Minimol

10.14445/23939125/IJEMS-V5I3P105

How to Cite?

Pradeesh.N.M, Dr.M.C.Minimol, "Electronic Financial Service System (EFSS)Of Banks In India-An Evaluation Of Performance," SSRG International Journal of Economics and Management Studies, vol. 5,  no. 3, pp. 31-35, 2018. Crossref, https://doi.org/10.14445/23939125/IJEMS-V5I3P105

Abstract:

The last few years have witnessed an explosion of Information and Communication Technology based initiatives which have brought about a drastic change in the way how banking products, services and information are developed and delivered. Information and communication technology (ICT) have improved the performance of banks all over the world. Banking industry in India has witnessed positive developments due to sweeping changes that are taking place in the information andcommunication technology. Electronic Financial Service System (EFSS) has emerged as result of this tremendous development. The objective of the research paper is to analyse theprogress of EFSS of banks in India in the last few years. The study is mainly secondary data based andalso analytical in nature. The progress in EFSS is measured through various parameters such as growth in NEFT, RTGS, IMPS, prepaid card transaction etc. Different Statistical methods are used for the present study. It is found that since 2012-13, all segments of electronic payments, have shown healthy growth both in terms of volume and value of transactions.

Keywords:

Electronic Financial Service System, Information and CommunicationTechnology

References:

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