Reputation Risk Management in Islamic Financial Institutions: A Case of Tabung Amanah Islam Brunei
International Journal of Economics and Management Studies |
© 2015 by SSRG - IJEMS Journal |
Volume 2 Issue 6 |
Year of Publication : 2015 |
Authors : Mohamed Sharif Bashir, Fathima Sulaiha Mohamed Shafeek, Muslichah Mohammad Machali |
How to Cite?
Mohamed Sharif Bashir, Fathima Sulaiha Mohamed Shafeek, Muslichah Mohammad Machali, "Reputation Risk Management in Islamic Financial Institutions: A Case of Tabung Amanah Islam Brunei," SSRG International Journal of Economics and Management Studies, vol. 2, no. 6, pp. 18-22, 2015. Crossref, https://doi.org/10.14445/23939125/IJEMS-V2I3P106
Abstract:
Reputation is an intangible asset to an organization. Hence, its awareness and management is as important as any other risk. This study discusses the management of reputational risk in Tabung Amanah Islam Brunei (TAIB), an Islamic financial institution in Brunei Darussalam, together with the understanding and awareness among its staffs. The main objective of the present study is to provide an overview of how TAIB views its reputational risk. An interview via e-mail was conducted with the risk management officers of TAIB. For collecting data, a questionnaire has been used. The findings have indicated that the organization believes that all types of risk are serious and thus need to be dealt with accordingly. An effective and efficient monitoring of risks ensures that any Islamic financial institution is protected from the adverse effects of reputational risk. Reputation risk and other types of risk management are considered seriously in TAIB and other Islamic financial institutions. Future research is needed to develop the areas of reputation risk management with special reference to Islamic financial institutions in Brunei as well as worldwide.
Keywords:
Brunei Darussalam, Islamic banking and finance, Islamic financial institutions, reputation risk, risk management.
References:
[1] J. Rayner, "Understanding reputation risk and its importance," Business Strategy Best. Practice, Q Finance, 2009. [Online]. Available: http://financepractitioner.com/business-strategy-best-practice/understanding-reputation-risk-and-its-importance?page=1. [Accessed May 30, 2015].
[2] P. L. Little & B. L. Little, "Do perceptions of corporate social responsibility contribute to explaining differences in corporate price-earnings ratios? A research note," Corporate Reputation Rev., vol. 3, no. 2, p. 137–142, 2000.
[3] P. W. Roberts & G. R. Dowling, "Corporate reputation and sustained superior financial performance," Strategic Management J., vol. 23, no. 12, pp. 1077–1093, 2002.
[4] S. Greyser, "Advancing and enhancing corporate reputation," Corporate Communication: Int. J., vol. 4, no. 4, pp. 177–181, 1999.
[5] R. Herman, "Methodological issues in studying the effectiveness of nongovernmental and nonprofit organizations," Nonprofit and Voluntary Sector Quarterly, vol. 19, no. 3, pp. 293–306, 1990.
[6] S. V. Scott, & G. Walsham, "Reconceptualizing and managing reputation risk in the Knowledge economy: towards reputable action," Organizational Science, vol. 16, no. 3, p. 308–330, 2005.
[7] E. S. Schreiber, "Reputation," Institute for Public Relations, 2008. [Online]. Available: http://www.instituteforpr.org. [Accessed May 29, 2015].
[8] J. Rayner, Managing reputational risk: Curbing threats, leveraging opportunities, Chichester, UK: John Wiley & Sons, 2003,
[9] P. Aula, "Social media, reputation risk and ambient publicity management," Strategy & Leadership, vol. 36, no. 6, pp. 43–49, 2010.
[10] M. S. Bashir, "Analysis of customer satisfaction with the Islamic banking sector: Case of Brunei Darussalam," Asian J. Business Management Sciences, vol. 2, no. 10, pp. 38–50, 2013.
[11] Brunei Darussalam. Perbadanan Tabung Amanah Islam Brunei, Cap 163, 1991.
[12] The Oxford Pocket Dictionary of Current English, 2009. [Online]. Available: Encyclopedia.com, http://www.encyclopedia.com/doc/1O999-reputation.html. [Accessed Mar. 2, 2015].
[13] T. Flouris & A. K. Yilmaz, "Reputation risk management for airports: A case study of TAV airports holding," African J. Business Management, vol. 5, no. 8, pp. 3244–3250, 2006.
[14] Bank for International Settlements, "A brief history of Basel Committee," Bank for International Settlements, 2014. [Online]. Available on http://www.bis.org/bcbs/history.pdf. [Accessed: Feb. 8, 2015].
[15] C. Fombrun, Reputation: Realizing value from the corporate image, Boston, MA: Harvard Business School Press, 2006.
[16] Z. Iqbal & A. Mirakhor, An introduction to Islamic finance: Theory and practice, Singapore: John Wiley & Sons (Asia)., 2009,
[17] N. P. Swartz, "Risk management in Islamic banking," African J. Business Management, vol. 7, no. 37, p. 3799–3809, 2013.
[18] P. J. Firestein, "Building and protecting corporate reputation.," Strategy and Leadership, vol. 34, no. 4, pp. 25–31, 2006.
[19] S. A. Konrad &, "Managing reputation risk," RMA J., Sept. 2002. [Online]. Available: CBS MoneyWatch.com., http://findarticles.com/p/articles/mi_m0ITW/is_1_85/ai_n14897163/. [Accessed Aug. 25, 2014].
[20] J. T. Resnick, "Reputational risk management: A framework for safeguarding your organization’s primary tangible asset," Opinion Research Corporation, 2006. [Online]. Available: http://http://195.130.87.21:8080/dspace/bitstream/123456789/271/1/Resnick-reputational%20risk%20management.pdf. [Accessed June5, 2015].
[21] The Economist Intelligence Unit, "Reputation: Risk of risks," Economist Intelligence Unit, Dec. 2006. [Online].
[22] I. N. Blessing, "Impact of bank reform on capital adequacy and profitability of Nigerian banks," SSRG Int. J. Economics Management Studies, vol. 2, no. 3, pp. 23–37, 2015.
[23] J. Bebbington, C. Larrinaga & J. M. Moneva, "Corporate social reporting and reputation risk management," Auditing & Accountability J., vol. 21, no. 3, pp. 337–361, 2008.