The Inter-Office Communications Analysis in the UEP-Main Campus Qualified Offices

International Journal of Economics and Management Studies

© 2019 by SSRG - IJEMS Journal

Volume 6 Issue 3

Year of Publication : 2019

Authors : Ma. Mercedes G. Sosa

10.14445/23939125/IJEMS-V6I3P112

How to Cite?

Ma. Mercedes G. Sosa, "The Inter-Office Communications Analysis in the UEP-Main Campus Qualified Offices," SSRG International Journal of Economics and Management Studies, vol. 6,  no. 3, pp. 99-103, 2019. Crossref, https://doi.org/10.14445/23939125/IJEMS-V6I3P112

Abstract:

The study was an inter-office communication analysis on the communication barriers of selected inter-office communications in the qualified offices of the University of Eastern Philippines – Main Campus and its inputs to strengthening administrative communications. The study used the descriptive-analytical research design to determine the type of the inter-office communications selected as samples and the inter-offices as the qualified subject of the study. To find out the communication barriers, the descriptive-evaluative research design was used. The data of the inter-office communications which pertained to the objectives of the study were tabulated, analyzed and evaluated using the frequency counts, percentages, mean and ANOVA. Results showed that there were thirty-three (33) inter-office communications gathered from the eleven (11) offices of UEP. These inter-office communications were two (2) Special Orders, two (2) Memorandum, and two (2) letters. It showed that by nature SOs, Memos, and letters are common and inherent in offices as an interpersonal exchange of information and understanding. Most communications are downward considering they are memoranda and special orders, most were intended to give orders and compliance. They contain the what, why, when, where, and how information. The mechanics in writing of Special Orders and Memoranda were very much observed because they have standard form so with the Memoranda, but with letters, errors in capitalization, spelling, punctuation, spacing, wrong abbreviations, and the wrong use of apostrophe lowered its grand mean. In the light of the findings of this study and the conclusions drawn, it is therefore recommended that the issuance of special orders, memoranda, and letters in its standard form be regularly maintained to be safe in writing communications, management awareness of communication barriers as improving communication process, written and/or inter-office communications have to be reviewed and revised many times to ensure that rules for communication are followed and colleges have to spearhead the conduct of trainings in the writing of inter-office communications.

Keywords:

Communication, barriers, strengthening, administration, inter-office, communications

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