The Effect of Supplier Selection on Operational Performance in Pharmacies

International Journal of Economics and Management Studies

© 2019 by SSRG - IJEMS Journal

Volume 6 Issue 12

Year of Publication : 2019

Authors : Aykut Ekiyor, Mahmoud Ahmad Amino, Fatih Altan

10.14445/23939125/IJEMS-V6I12P121

How to Cite?

Aykut Ekiyor, Mahmoud Ahmad Amino, Fatih Altan, "The Effect of Supplier Selection on Operational Performance in Pharmacies," SSRG International Journal of Economics and Management Studies, vol. 6,  no. 12, pp. 190-196, 2019. Crossref, https://doi.org/10.14445/23939125/IJEMS-V6I12P121

Abstract:

There are several factors that improve the performance of organizations and one of these factors is supply chain selection. Supply chain provides competitive advantage in customer-oriented organizations. Supply chain selection refers to the process of identifying, evaluating and concluding
contracts with the suppliers. The supply chain is important for pharmacies as it is for all businesses. The aim of this study is to determine the effect of supplier selection criteria on operational performance in pharmacies. Due to time and cost constraints, the research was conducted in Çankaya, Keçiören, Yenimahalle and Altındağ districts of Ankara. In the research conducted in the pharmacy selected by simple random sampling method, a
questionnaire was applied to 100 people by face to face interview method. The survey consists of two parts. In the first part, questions containing
demographic information, in the second part of the questionnaire, 5-point Likert-type questions, which include the criteria of supply chain selection (cost, quality, timely delivery) and operational performance criteria (market share and profitability), which are formed by the researchers by scanning the literature. Research data were obtained between March and May 2017. Descriptive statistics, correlation analysis, ANOVA analysis and regression analysis were used to analyze the data. According to the research findings; supplier selection criteria in pharmacy enterprises had a positive effect on
operational performance by 49%. According to the results of the study, it was found that there is a statistically significant relationship between the cost, quality and timely delivery operational performance of the supplier selection criteria and that the supplier selection criteria affect the operational performance.

Keywords:

Health, Pharmacies, Supply Chain, Operational Performance, Ankara.

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