Impact of Knowledge Management on Employees’ Training and Development: Applied Study on Al Hada Hospital - Saudi Arabia

International Journal of Economics and Management Studies
© 2020 by SSRG - IJEMS Journal
Volume 7 Issue 5
Year of Publication : 2020
Authors : Kamel Khoualdi, Ahmad Althomali
pdf
How to Cite?

Kamel Khoualdi, Ahmad Althomali, "Impact of Knowledge Management on Employees’ Training and Development: Applied Study on Al Hada Hospital - Saudi Arabia," SSRG International Journal of Economics and Management Studies, vol. 7,  no. 5, pp. 113-116, 2020. Crossref, https://doi.org/10.14445/23939125/IJEMS-V7I5P118

Abstract:

Healthcare organizations are more and more using knowledge management to provide high-quality care and services. This study aims to identify the impact of knowledge management on the efficiency of human resources management functions in training and developing employees at Al-Hada Hospital in Saudi Arabia. This study adopted a deductive approach to achieve the main goal of this research. Furthermore, this research used a quantitative approach since this study deals with a causal relationship between variables. A questionnaire-based survey was designed to achieve the research objectives using a convenience sample of 271 employees from the employees of Al Hada hospital. Findings of the study show that knowledge management is highly applied in Al-Hada hospital and has a positive impact on the training and development of employees.

Keywords:

Knowledge management, healthcare, human resources management, employees’ training, and development.

References:

[1] I. Karamitri, M. A.Talias, and T. Bellali, Knowledge management practices in healthcare settings: a systematic review, International Journal of Health Planning and Management, 32(1) (2017) 4-18. 
[2] A. M. Abubakar, H. Elrehail, M. A. Alatailat, and A. Elçi, Knowledge management, decision-making style and organizational performance, Journal of Innovation & Knowledge, 4(2) (2019) 104-114.
[3] P. Trivellas, Z. Akrivouli, E. Tsifora, & P. Tsoutsa, The impact of knowledge sharing culture on job satisfaction in accounting firms: The mediating effect of general competencies, Procedia-Economics and Finance, 19 (2015) 238-247.
[4] S. A. Al Ahbabi, S. K. Singh, S. Balasubramanian, and S. S. Gaur, Employee perception of the impact of knowledge management processes on public sector performance, Journal of Knowledge Management, 23(2) (2019)  351-373. 
[5] C. R. Gowen, S. C. Henagan, K. L. McFadden, Knowledge management as a mediator for the efficacy of transformational leadership and quality management initiatives in U.S. health care, Health Care Management Review, 34(2) (2009) 129-140.
[6] K.C Desouza,  An introduction to knowledge management, in K. C. Desouza and S. Paquette (Eds.), Knowledge Management: An Introduction, New York: NY: Neal Schuman Publishers, Inc., (2011) 3-34.
[7] M. Asrar-ul-Haq and S. Anwar, A systematic review of knowledge management and knowledge sharing: Trends, issues, and challenges, Cogent Business & Management (2016), 3(1) (2016) 1-17.
[8] I. Becerra-Fernandez and R. Sabherwal, Knowledge Management: Systems and Processes, 2nd ed., Routledge, (2014). 
[9] K. Walker, Knowledge Management in Theory and Practice, 3rd ed., Cambridge, MIT Press, (2017).
[10] A. Papa, L. Dezi, G. L. Gregori, J. Mueller, and N. Miglietta, Improving innovation performance through knowledge acquisition: the moderating role of employee retention and human resource management practices, Journal of Knowledge Management, (2018) 1-18.
[11] S. L. Hoe, Tacit knowledge, Nonaka and Takeuchi SECI model and informal knowledge processes, International Journal of Organization Theory & Behavior, 9(4) (2006)  490-502.
[12] P. Vardarlier, Strategic approach to human resources management during the crisis, Procedia - Social and Behavioral Sciences, 235 (2016) 463-472.
[13] Armstrong, M., Strategic of human resources management: A guide to action, 4th ed. Kogan Page, (2008).
[14] Z. A. Burma, Human resource management and its importance for today are organizations, International Journal of Education and Social Science., 2 (2014) 85-93.
[15] H. Falola, O. Osibanjo, and S. Ojo, Effectiveness of training and development on employees’ performance and organization competitiveness in the Nigerian banking industry, Bulletin of the Transilvania University of Brasov  7(58) (2014) 161-170.
[16] A. Elnaga and A. Imran, The effect of training on employee performance, European Journal of Business and Management, 5(4) (2013) 137-147.
[17] A. I. Torres, S. S. Ferraz, and H. Santos-Rodrigues, The impact of knowledge management factors in organizational sustainable competitive advantage, Journal of Intellectual Capital, 19(2) (2018) 453-472.