Sustainable Innovation and Knowledge-Transfer in Public Administration

International Journal of Economics and Management Studies

© 2020 by SSRG - IJEMS Journal

Volume 7 Issue 6

Year of Publication : 2020

Authors : Adriana Grigorescu, Sorela-Maria Pruteanu, Marius Nita

10.14445/23939125/IJEMS-V7I6P108

How to Cite?

Adriana Grigorescu, Sorela-Maria Pruteanu, Marius Nita, "Sustainable Innovation and Knowledge-Transfer in Public Administration," SSRG International Journal of Economics and Management Studies, vol. 7,  no. 6, pp. 46-53, 2020. Crossref, https://doi.org/10.14445/23939125/IJEMS-V7I6P108

Abstract:

This article highlights the role of innovation in the public sector and which direction has been followed in order to support the improvement of the quality of management through innovations outputs. When we speak about public services, we must be aware that the services’ innovation approach needs improvements at the highest point in order to grow a developing economy. This study suggests that a positive impact comes from implementing innovative ideas in products that public organizations decide to offer to their citizens. Besides the role of improving the services and increasing the degree of satisfaction regarding citizens’ experience, innovation also aims to use resources efficiently. The public sector from different countries acts like a smart buyer using the technological knowledge transfer to stimulate competitiveness so that it adequately meets the public’s needs. The public sector is facing important challenges derived from the efficiency in sectors like health, security, transport; therefore, it is crucial to access programs that contribute to the development of a system responding to digitization’s future. To extend the knowledge regarding sustainability, we must clarify what does the difference between using traditional services and what means bringing service innovation in the public sector, used to obtain citizens’ positive feedback. The focus of this study is the highlight of the good practice examples regarding the way efficient and feasible (from both government and citizens’ point of view) public services work. 

Keywords:

Innovation, knowledge-transfer, continuous digitization, public services, electronic governance.

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