The Role of Emotional Intelligence, Spiritual Intelligence And Work Motivation In Improving The Performance of Hotel Employees

International Journal of Economics and Management Studies

© 2020 by SSRG - IJEMS Journal

Volume 7 Issue 6

Year of Publication : 2020

Authors : Windasari, Nurul Qomariah, Trias Setyowati

10.14445/23939125/IJEMS-V7I6P116

How to Cite?

Windasari, Nurul Qomariah, Trias Setyowati, "The Role of Emotional Intelligence, Spiritual Intelligence And Work Motivation In Improving The Performance of Hotel Employees," SSRG International Journal of Economics and Management Studies, vol. 7,  no. 6, pp. 101-107, 2020. Crossref, https://doi.org/10.14445/23939125/IJEMS-V7I6P116

Abstract:

This study aims to analyze and test the effect of emotional intelligence, spiritual intelligence and work motivation on the performance of Aston Jember Hotel employees. The population in this study were employees who worked at the Aston Jember Hotel, consisting of permanent and non-permanent employees totalling 50 people. The sampling method uses the census method; thus, the number of samples used is as many as 50 employees. Validity and reliability tests are used to test the research measuring instruments in the form of questionnaires. Data analysis uses multiple linear regression analysis. The results of the regression analysis showed that emotional intelligence did not affect employee performance. Spiritual intelligence has a significant effect on employee performance. Work motivation has a significant effect on employee performance.

Keywords:

Emotional intelligence; spiritual intelligence; work motivation; employee performance.

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