Memorable Travel Experience Scale in Community-Based Tourism in Vietnam

International Journal of Economics and Management Studies
© 2021 by SSRG - IJEMS Journal
Volume 8 Issue 9
Year of Publication : 2021
Authors : Huyen Tran
pdf
How to Cite?

Huyen Tran, "Memorable Travel Experience Scale in Community-Based Tourism in Vietnam," SSRG International Journal of Economics and Management Studies, vol. 8,  no. 9, pp. 35-39, 2021. Crossref, https://doi.org/10.14445/23939125/IJEMS-V8I9P105

Abstract:

Kim et al. (2012) developed a valid and reliable measurement scale that will assist in understanding the concept and in improving the effective management of the memorable experience. This scale has been tested in several recent studies and is subject to slight variation in different research contexts. In this study, the author tested the MTEs scale in the context of community tourism in Vietnam on 284 observations. The scale with 24 indicators by Kim et al. and one new indicator was tested by Cronbach's alpha reliability method and the Exploratory Factor Analysis (EFA) method. The results show that all 25 indicators are significant and converged into 7 groups of factors: Hedonism, Novelty, Refreshment, Meaningfulness, Knowledge, Involvement, Local culture.

Keywords:

Community-based tourism, Travel experiences, Memorable travel experiences, MTEs scale, Measurement scale testing.

References:

[1] Andersson, T. D. The tourist in the experience economy. Scandinavian Journal of Hospitality and Tourism, 7(1) (2007) 46 - 58.
[2] Beeho, A. J., & Prentice, R. Evaluating the experiences and benefits gained by tourists visiting a socio-industrial heritage museum: An application of ASEB Grid Analysis to Blists Hill Open-Air Museum, The Ironbridge Gorge Museum, United Kingdom. Museum Management and Curatorship, 14(3) (1995) 229-251.
[3] Berry, L. L., L. P. Carbone, and S. H. Haeckel. Managing the Total Customer Experience. MIT Sloan Management Review, 43 (3) (2002) 85-89.
[4] Bigne, E., Fuentes-Medina, M. L., & Morini-Marrero, S. Memorable tourist experiences versus ordinary tourist experiences analysed through user-generated content. Journal of Hospitality and Tourism Management, 45 (2020) 309–318.
[5] Chandralal, L., Rindfleish, J., & Valenzuela, F. An application of travel blog narratives to explore memorable tourism experiences. Asia Pacific Journal of Tourism Research, 20(6) (2015) 680–693.
[6] Chandralal và Valenzuela, Memorable Tourism Experiences: Scale Development, Contemporary Management Research, 11(3) (2015) 291-310, ,
[7] Chandralal, L., & Valenzuela, F. (2013). Exploring memhorable tourism experiences: Antecedents and behavioural outcomes. Journal of Economics, Business and Management, 1(2) (2013) 177–181.
[8] Cohen, J. Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Earlbaum Associates(1988).
[9] Cohen, E. A Phenomenology of Tourist Types. Sociology 13 (1979) 179–201.
[10] Sthapit, E., & Coudounaris, D. Memorable tourism experiences: Antecedents and outcomes. Scandinavian Journal of Hospitality and Tourism, (2017) 1–23.
[11] Crosby & Johnson , Experience required, Marketing Management, số 16, tr. (2007) 20–28.
[12] Gilmore, H. J., and B. J. Pine II. Differentiating Hospitality Operations Via Experiences: Why Selling Services is Not Enough. Cornell Hotel and Restaurant Administration Quarterly, 43 (3) (2002b) 87–96.
[13] Hoch, S. J., & Deighton, J. Managing what consumers learn from experience. Journal of Marketing, 53(2) (1989) 1–20
[14] Holbrook & Hirsman, The Experiential Aspects of Consumption: Consumer Fantasies, Feeiings, and Fun, Journal of Consumer Research, số 9, tập 2, tr. (1982) 132-140
[15] Jennings, G. Perspectives on quality tourism experiences: An introduction. In G. Jennings & N. P. Nickerson (Eds.), Quality Tourism Experiences, (2006) 1-22. Burlington, MA: Elsevier Butterworth-Heinemann.
[16] Kerstetter, D., & Cho, M.. Tourists' information search behavior: The role of prior knowledge and perceived credibility. Annals of Tourism Research, 31(4) (2004) 961–985.
[17] Kim, J. H. The antecedents of memorable tourism experiences: The development of a scale to measure the destination attributes associated with memorable experiences. Tourism Managemet, 2014(44) (2014) 34–45.
[18] Kim, J. H., & Ritchie, J. R. B. Cross-cultural validation of a memorable tourism experience scale (MTES). Journal of Travel Research, 53(3) (2014) 323–335.
[19] Kim, J. H., Ritchie, J. R. B., & McCormick, B. Development of a scale to measure memorable tourism experiences. Journal of Travel Research, 51(1) (2012) 12–25.
[20] Kim, J., Ritchie, J. R. B., & Tung, W. S. V. The effect of memorable experience on behavioral intentions in tourism: A structural equation modeling approach. Tourism Analysis, 15 (2010) 637–648.
[21] Knobloch, U., Robertson, K., & Aitken, R. Experience, emotion, and eudaimonia: A consideration of tourist experiences and well-being. Journal of Travel Research, 56(5) (2017) 651–662.
[22] Larsen, S. Aspects of a Psychology of the Tourist Experience. Scandinavian Journal of Hospitality & Tourism, 7 (1) (2007) 7-18.
[23] Lee, T.-H., & Crompton, J. Measuring novelty seeking in tourism. Annals of Tourism Research, 19(4) (1992) 732–751.
[24] Lee, Y., J. Dattilo, and D. Howard. The Complex and Dynamic Nature of Leisure Experience. Journal of Leisure Research, 26 (1994) 195-211.
[25] Lehto, X. Y., O’Leary, J. T., & Morrison, A. M. The effects of prior experience on vacation behavior. Annals of Tourism Research, 31(4) (2004) 801–818.
[26] MacCannell, D. Staged Authenticity: Arrangements of Social Space in Tourist Settings. American Sociological Review 79 (1973) 589–603.
[27] Moutinho, L. Consumer behaviour in tourism. European Journal of Marketing, 21(10) (1987) 3–44.
[28] Oh, H., Fiore, A. M., & Jeoung, M. (2007). Measuring Experience Economy Concepts: Tourism Application, Journal of Travel Research, (2007) 119-132.
[29] Otto, J.E., & Ritchie, J. R. B. The service experience in tourism. Tourism Management, 17(3) (1996) 165–174.
[30] Quadri-Felitti, D. L., & Fiore, A. M. (2013). Destination loyalty: Effects of wine tourists' experiences, memories, and satisfaction on intentions. Tourism and Hospitality, 13 (1) (2013) 47-62.
[31] Quinlan Cutler, S. & Carmichael, B. The dimensions of the tourist experience. In M. Morgan, P. Lugosi & B. Ritchie (Eds) The Tourism and Leisure Experience: Consumer and Managerial Perspectives, (2010) 3-26. Bristol: Channel View Publications.
[32] Pine và Gilmore, The Experience Economy: Work is Theatre and Every Business a Stage, Harvard Business School Press, Boston(1998).
[33] Tung, V. W. S., & Ritchie, J. R. B. Exploring the essence of memorable tourist experiences. Annals of Tourism Research, 38(4) (2011aa) 1367–1386.
[34] Tung, V. W. S., & Ritchie, J. R. B. (2011bb). Investigating the memorable experiences of the senior travel market: An examination of the reminiscence bump. Journal of Travel & Tourism Marketing, 28 (2011bb) 331–343.
[35] Uriely, N. The tourist experience: Conceptual developments. Annals of Tourism Research, 32(1) (2005) 199–216.