Role of Job Satisfaction and Organizational Commitment to Organizational Citizenship Behavior (Study on BCA Employees at Semarang Main Branch Office)

International Journal of Economics and Management Studies

© 2021 by SSRG - IJEMS Journal

Volume 8 Issue 12

Year of Publication : 2021

Authors : Cahyono, Tan Vina Oktina, Galuh Juniarto

10.14445/23939125/IJEMS-V8I12P102

How to Cite?

Cahyono, Tan Vina Oktina, Galuh Juniarto, "Role of Job Satisfaction and Organizational Commitment to Organizational Citizenship Behavior (Study on BCA Employees at Semarang Main Branch Office)," SSRG International Journal of Economics and Management Studies, vol. 8,  no. 12, pp. 7-10, 2021. Crossref, https://doi.org/10.14445/23939125/IJEMS-V8I12P102

Abstract:

This study aims to study how the role of job satisfaction and organizational commitment to organizational citizenship employee behavior at BCA Main Branch Office Semarang. The population in this study were all employees of BCA Main Branch Office (KCU) Semarang Jalan Pemuda Semarang and other KCP. The number of samples used was 75 respondents, with the sampling technique used is proportional random sampling. The data source used is primary data, with data collection techniques using questionnaires, while the data analysis technique used is multiple linear regression. The coefficient of determination indicates the variable job satisfaction and organizational commitment can explain variations in Organizational Citizenship Behavior variables of 70.2%. The results of hypothesis testing using the t-test statistic indicate that job satisfaction and organizational commitment shows a positive and significant effect on Organizational Citizenship Behavior

Keywords:

Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior.

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