ISO Certification and its Implications: A Theoretical Perspective

International Journal of Humanities and Social Science

© 2022 by SSRG - IJHSS Journal

Volume 9 Issue 3

Year of Publication : 2022

Authors : Lalnunthari, Srinibas Pathi

10.14445/23942703/IJHSS-V9I3P108

How to Cite?

Lalnunthari, Srinibas Pathi, "ISO Certification and its Implications: A Theoretical Perspective," SSRG International Journal of Humanities and Social Science, vol. 9,  no. 3, pp. 56-62, 2022. Crossref, https://doi.org/10.14445/23942703/IJHSS-V9I3P108

Abstract:

Globalization brings about competitiveness in the world market, and certain products and services become obsolete in a short period. For public and private organizations, survival in the open market becomes crucial. To enhance survival amid competition in terms of quality of services International Organization for Standardization (ISO) Certification has become one of the most important steps. ISO gives certification all over the world to help companies/organizations for continuous improvement, cost-effective and more customer satisfaction by utilizing proper documentation, the Plan-Do-Check-Act method, applying the process approach, and involvement of all stakeholders in the whole process of the organization, which is different from the traditional model of providing services. ISO lays down the standards and emphasizes products, services, and systems while ensuring efficiency, quality, and security for the organization and the clients.

Keywords:

ISO, Quality, Management, Implications, Benefits.

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