Organisational Conflicts in Higher Educational Institutions and Effects on Employee Performance
| International Journal of Humanities and Social Science |
| © 2023 by SSRG - IJHSS Journal |
| Volume 10 Issue 2 |
| Year of Publication : 2023 |
| Authors : Daniel Tetteh, Gifty Tetteh |
10.14445/23942703/IJHSS-V10I2P110
How to Cite?
Daniel Tetteh, Gifty Tetteh, "Organisational Conflicts in Higher Educational Institutions and Effects on Employee Performance," SSRG International Journal of Humanities and Social Science, vol. 10, no. 2, pp. 80-86, 2023. Crossref, https://doi.org/10.14445/23942703/IJHSS-V10I2P110
Abstract:
This descriptive survey conducted at the University of Education, Winneba (UEW) examines the causes of organisational conflicts and the effects they pose on the performance of employees. Focusing on the development of human resources, this research investigates the existing strategies employed by the institution in conflict management and examines its results thereof, and further outlines strategies to be considered in conflict management at the University of Education, Winneba. Data for this study were collected using a semi-structured questionnaire. The target population comprised two hundred (200) staff from the Winneba and Ajumako Campuses of the institution. This study was conducted using stratified probability sampling based on the different categories of staff that comprised; Senior Members, Senior Staff and Junior Staff members. The study gathered that conflict management systems should be integrated within the University of Education, Winneba's system. The integration should be at a higher level of the organisation's hierarchy rather than mere interconnection because conflict management is a human sub-system achieved through a typical development process.
Keywords:
Organisational conflicts, Employee performance, Conflict management.
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